• E-Ticket is an electronic ticket that securely stores all ticket details in the airline’s system. Thus, an E-Ticket cannot be lost or stolen.
    Simply reprint the E-Ticket Itinerary/Receipt we sent to you via e-mail or ask Air Busan to resend it by fax.
    Please keep the “E-Ticket Itinerary/Receipt” with you throughout your journey, as it may be required during check-in, immigration or the customs' declaration process.

  • Reissue of international ticket

  • · Please contact the purchasing office or the airline company in order to calculate the difference in fare
    due to a change because the fare may vary depending on the original issuing office even if the reissued ticket
    is the same type as the previous ticket and they are issued in the same country.
    Also, it is because the ticket sale list in the original issuing office needs to be verified if the original issuing office
    (travel agency etc.) has not completed in transferring the ticketing report to the airline company.
    · If you have purchased a ticket issued in other country, please contact the branch office in the region.
    It may take 2~3 days (considering the time difference) because the fare calculation list needs to be verified
    with the original purchasing office.

  • Reissue of domestic ticket

  • · Since the domestic air fare varies depending on the boarding date and time, and each destination, a new
    domestic ticket will be reissued after your payment of the difference between an old and new itinerary or
    after a refund.
    · Domestic tickets are generally valid for a year, and no further extension is possible. Thus, you must use it
    within the valid period of time.
    · Also, certain tickets are valid for less than a year, and there may be a limitation in relation with changes.
    Thus, please contact the original issuing office or sales office for details.

  • E-Ticket can be reissued without any additional charge even in case of the E-Ticket Itinerary/Receipt loss.
    Upon having lost your E-Ticket Itinerary/Receipt, please ask the purchasing office to reissue the E-Ticket Itinerary/Receipt by sending your information, such as your booking record, name, FFP NBR, credit card number, and itinerary. Then, please make sure to use it before the expiration date.