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Chapter 1: General Provisions

Article 1 [Purpose]

These Terms and Conditions refer to the use of online services (hereinafter referred as "Services") on the AIR BUSAN website operated by AIR BUSAN CO., LTD. (hereinafter referred as "AIR BUSAN), and the rights, AIR BUSAN and users' rights, obligations and responsibilities are defined herein.

Article 2 [Definitions of Terms]

① The AIR BUSAN website is a virtual place of business, through which AIR BUSAN provides information and services to users via computers and communication networks.
② A 'User' includes both 'Member' and 'Non-member' who access the AIR BUSAN website and use the services in accordance with these Terms and Conditions.
③ A 'member' is a user who has provided personal information to the AIR BUSAN website and has registered as a member, and can regularly use AIR BUSAN services.
A 'Non-member' is a user who can still access AIR BUSAN services and information without signing up for 'Membership'.

Article 3 [Publishing and Regulation of Terms]

① AIR BUSAN posts the terms and conditions, and contact information (email address, telephone number, fax number, etc.) on the initial service screen (front page), so that users understand the details of the agreement.
② Air Busan may amend these Terms and Conditions to the extent that it does not violate relevant laws, such as the Act on the Regulation of Terms and Conditions, Framework Act on Electronic Commerce, Electronic Signature Act, Personal Information Protection Act, Framework Act on Consumers, and the Act on Consumer Protection in Electronic Commerce, etc. .
③ In case of amendment of the terms and conditions, the reasons for revision and the date of application shall be specified and notified at least seven days before the application to the day before the effective date on the initial screen together with the current terms.
The amendment clause is also applied to users who have been members before the amendment, provided that the amendment does not contravene the relevant laws and regulations. However, for users who notify AIR BUSAN of their refusal of the amendment within the disclosure period of the revised terms, the terms and conditions before the amendment shall be applied.
⑤ Matters that are not specified in these terms and condtions and the interpretation of these Terms and Conditions shall be governed by the Consumer Protection Act in Electronic Commerce, the Regulation on the Regulations of the Terms, and the Consumer Protection Directive set by the Fair Trade Commission.

Chapter 2 Service Usage

Article 4 [Providing Service]

The services provided by AIR BUSAN website are as follows.
   1. Information and services related to booking and purchasing tickets
   2. Provide travel related information such as airtel, hotel, car rental, and other relevant services.
   3. Other duties of AIR BUSAN

Article 5 [Suspension of Service]

AIR BUSAN may temporarily suspend website services in the event of inspection, maintenance, replacement, breakdown, or communication interruption of information and communication facilities such as computers.
In the event of a service interruption pursuant to Paragraph 1, AIR BUSAN must notify the user by the method specified in Article 8.
③ AIR BUSAN does not compensate users or third parties for damages caused by the temporary suspension of services for the reasons stated in Paragraph 1. However, this shall not apply if there is a deliberate or serious error made by AIR BUSAN.
④ AIR BUSAN reserves the right to suspend the use of services without prior notice, if the user is suspected to be engaged in any of the following acts.
   Acts contrary to public order or morals
   2. Any behaviour, that presumed to be related to a crime
   3. Plan for service implementation for the purpose of hindering public interest
   4. Acts that interrupt the provision of services or hinder the use of such services
In case of service interruption pursuant to Paragraph 4, AIR BUSAN is not required to compensate users or third parties for any damages.

Article 6 [Sign Up]

① The user submits the member information according to the prescribed subscription form, and subscribes to the membership by indicating his / her intention according to these terms.
② AIR BUSAN register as a member who do not fall under any of the following categories.
   1. In case the applicants lost their membership under Article 7 (4) of this Agreement; however, members who have lost their membership status 3 years previously or earlier and have since obtained approval to rejoin AIR BUSAN are exempted.
   2. If the registration information contains false, omitted or missplaced entries
   3. In case, registration as member is technically difficult
③ Membership registration is completed when members receive approval from AIR BUSAN.
④ If there is a change in the registration details listed in Article 13 Paragraph 1, the member must notify AIR BUSAN immediately by e-mail or other means.

Article 7 [Membership Withdrawal and Loss of Qualification]

① Members may withdraw from membership at any time, and AIR BUSAN will immediately process their withdrawal of membership.
② AIR BUSAN may restrict or suspend the use of services in any of the following circumstances
   1. If a member dies
   2. In case of false entry of information when registering or double-registering with two or more IDs
   3. In the case of failure to pay debts, owed by ticket purchasers on the AIR BUSAN website, and any liabilities, incurred by the member regarding site usage
   4. In the event of a threat or attack on electronic transaction orders, such as interfering with the use of the AIR BUSAN website by users or stealing personal information
   5. AIR BUSAN does not act contrary to the law, these terms and conditions or public order. AIR BUSAN does its best to provide continuous and stable service as stipulated in these Terms and Conditions.
   6. If a member has not logged in to the AIR BUSAN website for a year since registration
③ If AIR BUSAN temporarily suspends its website services, it shall notify the user in advance by e-mail, telephone, or written explanation of the reason and suspension period and time. However, in an emergency situation, clients may be given such notice at a later time.
④ Users may lose membership at AIR BUSAN in case of usage of service even after restrictions and sanctions or one for which the cause is not corrected within 30days.
⑤ If Air Busan loses membership, membership registration will be terminated. In this case, the member will be notified before the termination.
⑥ AIR BUSAN is not responsible for any damages resulting from the restriction or suspension of services or loss of membership.

Article 8 [Notification To Members]

AIR BUSAN can send notifications to members via submitted e-mail address.
② Instead of sending notifications to multiple members, AIR BUSAN may post a notification for more than a week. However, separate notices will be sent out for important individual transactions.
③ If notification is sent for reasons stated in Paragraph 2, the advance notice period may be reduced or omitted due to unavoidable circumstances.

Article 9 [Application for Purchase]

Passenger can apply for the purchase of air tickets, etc. through the following method, set by AIR BUSAN.
   1. Enter name, gender, contact number, etc
   2. Indication of Agreement to Personal Information Collection and Policy, Laws, Terms and Conditions (ex. mouse click)
   3. Select Payment Method

Article 10 [Establishment of Purchase Contract]

① In any of the following circumstances, AIR BUSAN may not accept the application for purchase by the method set out in Article 9.
   1. In case of containing false, omitted or missplaced entries
   If the acceptance of the application for purchase is judged to be a serious impediment to business or technology
② AIR BUSAN's consent assumes, that the contract has been concluded at the time, when the consent of the AIR BUSAN was received by the user in the form of acknowledgment notification in Article 12 (1).

Article 11 [Payment Methods]

Payment methods for goods and/or services purchased at the Air Busan website can be made by one of the following methods.
① Online Bank Transfer
② Payment with credit card
③ Other: AIR BUSAN's payment methods

Article 12 [Notification of Receipt, and Change or Cancellation of Purchase Application]

① If a user sends a purchase application, AIR BUSAN will send back a receipt acknowledgment.
② Users who receive the acknowledgment notice but notice discrepancies may request to change or cancel the purchase application immediately upon receipt of the notice. AIR BUSAN shall process the request accordingly.

Chapter 3: Responsibilities and Obligations

Article 13 [Personal Information Protection]

For more information about personal information protection, please refer to the Privacy Policy on the AIR BUSAN website (www.airbusan.com).

Article 14 [Duties of AIR BUSAN]

① AIR BUSAN does not act contrary to the law, these terms and conditions or public order. AIR BUSAN does its best to provide continuous and stable service as stipulated in these Terms and Conditions.
AIR BUSAN has a security system in place to protect the personal information (including credit information) of its users, so that clients can use the AIR BUSAN service safely.
③ AIR BUSAN is responsible to compensate any damages incurred by unlawful presentation and advertisement, according to Article 3 of the Act on the Fair Labeling and Advertising in relation to goods and services.
④ AIR BUSAN does not send any e-mails for commercial purposes if the users do not wish.

Article 15 [Obligations regarding ID and Password]

① Except as specified in Article 13, members are responsible for the management of their ID and password.
② Members must not share own ID and password with others.
③ If the member's ID and password are stolen or used by third parties, the member must notify AIR BUSAN immediately and comply with its guidance.

Article 16 [User's Obligation]

User must comply with these Terms and Conditions and do not do the acts below.
   1. Entering false statements during application or changing of information
   2. Change of information posted on the AIR BUSAN website
   3. Unauthorized transmission or posting of information or computer programs that AIR BUSAN does not allow
   4. Infringement of intellectual property rights such as copyrights of AIR BUSAN and other third parties
   5. Acts that damage the reputation and/or violate privacy or interfere with business of AIR BUSAN or any other third party.
   6. Transmission, disclosure or posting of information contrary to social order, including obscene or violent messages, images, sounds etc.

Article 17 [Relationship between AIR BUSAN Website and Linked Sites]

If the AIR BUSAN website and connected sites are hyperlinked (hyperlinks, text, pictures, and moving images), AIR BUSAN does not provide warranty to the independent goods and services provided by the connected sites.

Article 18 [Copyright Act and Access Restrictions]

① The copyright and other intellectual property rights of the works created by AIR BUSAN belong to AIR BUSAN.
② Users shall not provide any information they obtain from using the AIR BUSAN website to third parties, or use it to gain profit by copying, transmitting, publishing, distributing, or broadcasting without the prior consent of AIR BUSAN.

Article 19 [Conflict Resolution]

① AIR BUSAN operates a damage compensation system to reflect the opinions and complaints posed by users, which provides compensation for damages.
② AIR BUSAN handles user complaints and opinions promptly and appropriately. However, if a prompt resolution is not possible, we will inform the user of the reason and possible measures without delay.
③ Disputes between AIR BUSAN and the user concerning the electronic transaction may be subject to arbitration by the Electronic Transaction Dispute Arbitration Committee under the Framework Act on Electronic Documents and Transactions and its Enforcement Decree.

Article 20 [Competent Court and Governing Law]

① AIR BUSAN informs the Seoul Central District Court of all disputes occurring during electronic transactions between AIR BUSAN and users.
② All lawsuits regarding electronic transactions between users and AIR BUSAN are to be carried out according to the laws of the Republic of Korea.

Supplementary Provisions

Article 1 [Purpose]

This Agreement is effective from October 1, 2008, and is also applicable to members who joined before the amendment.

Article 2 [Revision of Terms]

Air Busan complies with relevant laws and regulations of the Republic of Korea, such as the Act on the Regulation of Terms and Conditions, Framework Act on Electronic Commerce, Electronic Signature Act, Personal Information Protection Act, Framework Act on Consumers, and the Act on Consumer Protection in Electronic Commerce, etc. Therefore, the contents of Air Busan's membership terms and conditions may change due to revisions in relevant laws and regulations of the Republic of Korea and changes in government guidelines. When revising the membership terms and conditions, the revision date, reason for revision, and contents of revision will be announced on the Internet website.

Additional notice: Membership withdrawal and Loss of qualification (v1.3)

Benefits and coverage rules may vary depending on the region where the member was registered.

Article 16

If members change their personal information, they shall request modifications to AIR BUSAN. When unable to reach due to missing address, inaccurate personal information or loss of mail, AIR BUSAN will not take any responsiblity for any loss or damage.

Article 17

The content of any recently published membership guides or website published content takes precedence over all previous regulations and conditions.

User consent for protecting personal information

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1. Items of personal information collected

go. When registering as a member
Large division Subdivision Collected information
When registering as a member Personal Information (Mandatory) ID, linked information (CI - when authenticating yourself), duplicate confirmation information (DI - when authenticating yourself),
Name (Korean and English), email address, contact information, date of birth, gender
Under the age of 14 Guardian's name (Korean), i-PIN authentication/mobile phone authentication

me. When using other websites

  - The following information may be additionally collected while using the Air Busan website, and will be additionally collected/used in accordance with Article 15 of the Personal Information Protection Act.
Large division Subdivision Collected information
Customer Inquiry Name, membership number, email, mobile phone number
Flight ticket reservation/issue Name (Korean and English), gender, contact information, email address, date of birth, nationality (based on passport)
US routes Boarding passenger information Name (Korean, English), gender, date of birth,
Passport number , passport expiration date, issuing office, nationality
Address
in the U.S.
Boarding customer name, country (COUNTRY), state (STATE),
city (CITY), address (ADDRESS), zip code (ZIP CODE)
Additional input information Payment 1) Card payment: Card number
2) Account transfer: Transaction bank name
Auto-generated personal data Service usage record, access log, cookie, access IP information, payment record, etc.


2. Purpose of collection/use of personal information

A. Implementation of contract for providing services and settlement of payments for services
  Content provision, airline ticket reservation/issuance, airline ticket, in-flight duty-free shop purchase, purchase/payment invoice sending, financial transaction identity verification, and financial services
B. Membership management
  Verification of identity, personal identification, prevention of fraudulent use by delinquent members and prevention of unauthorized use, confirmation of intention to join, limitation of membership and number of times of membership, confirmation of legal representative's consent when collecting personal information of children under 14 years of age, dispute resolution Record preservation, complaint processing, and delivery of notices

3. Period of retention and use of personal information

According to the conditions to which the user agreed, the collected personal information will be retained and used only while using the AIR BUSAN web service.

We will immediately destroy the collected personal information when achieving the purpose of collection and usage as follows.

go. Membership registration information
  - When membership withdrawal is requested or membership is lost

me. Other information collected when using the website
  - Records of contract, withdrawal subscription, payment and supply of goods
  Reason for retention: Act on the consumer protection in the electronic commerce transactions
  Retention period: 5 years

  - Record of handling customer's dissatisfaction or conflicts
  Reason for retention: Act on the consumer protection in the electronic commerce transactions
  Retention period: 3 years

  - Record of visiting at website
  Reason for retention: Protection of Communications Secrets Act
  Retention period: 3 months

  - When personal information that was not collected at the time of membership registration is additionally collected for temporary purposes such as surveys or events, through separate consent to collection.
  When the relevant survey, event, etc. ends

all. In case of business closure

However, even if the purpose of collecting and using personal information has been achieved, there is a need to preserve it in accordance with the provisions of related laws such as the Commercial Act and the Act on Consumer Protection in Electronic Commerce, etc., and if the retention period is notified to the user or specified in advance. etc. may store personal information accordingly.

4. Regarding refusal of consent to collection and use of personal information

We collect only the minimum information necessary to provide services according to the membership system.
User can refuse to consent to the Collection and Use of Personal Information; however, in this case, sign-up can be restricted.

Consent to provision of personal information to third parties (optional)

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About the provision of personal information to third parties

Air Busan provides personal information to third parties only with the explicit consent of the information subject based on the law. However, if it is necessary to provide the information subject's personal information to affiliates, sponsors, etc. for the purpose of providing high-quality services optimized for individual information subjects, such as surveys, promotions, and events, in all cases, the purpose of use of the recipient and the information to be provided The contents of the information and the period of retention and use of the information of the person receiving the information are specified in an email or online platform and proceeded with the consent of the information subject.

Through the Air Busan mobile app, the personal information of users who agree to use the e-library service is provided as follows.

Division Content
Personal Information Collection Receiver Kyobo Book Center
Personal Information Receiver's Purpose of Use Electronic library (sky bookstore) service provided
Personal information provided Membership number
Period of retention and use of personal information of the recipient 3 years after membership withdrawal
The fact that you have the right to refuse consent and the details of the disadvantages caused by refusal of consent Users have the right to refuse provision, but if they refuse, the benefits provided may be limited.


Consent to use of marketing and advertising (optional)

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To receive information about AIR BUSAN's events or services (including partners' services) including advertisements, please agree to 'Use for Marketing Purposes'.

1. Purpose of collection/use of personal information
Provide opportunities to participate in advertisement information such as company and affiliate product information and events,

2. Items of personal information collected
Member ID, member number, name, contact information

3. Use and retention period
The collected personal information (member ID, member number, name, contact information) is required for Air Busan membership registration and is retained for the duration of membership registration. However, if you withdraw your consent to use marketing advertisements, your personal information will not be processed for this purpose.

4. Refusal to consent to provision of optional information
Members have the right to refuse consent to the provision of optional information, and even if consent is refused, membership registration is possible.

User consent to collection of personal information choices

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[User agreement for the protection of personal information of online members]

List of collected personal information
Large division Subdivision Collected information
When signing up Personal Information (Optional) Country/region of residence, preferred region


Purpose of collection and use of personal information

A. Analysis of service provision status by region
B. Service usage statistics and quality improvement
D. Reference material for new service planning


Period of Retention and Use of Personal Information

According to the conditions to which the user agreed, the collected personal information will be retained and used only while using the AIR BUSAN web service.

We will immediately destroy the collected personal information when achieving the purpose of collection and usage as follows.
  - For membership information: When there is a request to withdraw from membership, or when eligibility for membership has been lost
  - In case of abandoning business

However, even if the purpose of collecting and using personal information is fulfilled, it is necessary to preserve it in accordance with the provisions of relevant laws such as the Commercial Act, Consumer Protection Act in Electronic Commerce etc. You may keep your personal information accordingly.

A. Records of contract, withdrawal from subscription, payment and supply of goods
  - Reason for retention: Required under the Act on Consumer Protection in Electronic Commerce, Etc.
  - Retention period: 5 years
B. Record of handling customer dissatisfaction or conflicts
  - Reason for retention: Required under the Act on Consumer Protection in Electronic Commerce, Etc.
  - Retention period: 3 years
all. Records of website visits
  - Reason for retention: Required under the Protection of Communications Secrets Act
  - Retention period: 3 months

Regarding agree/reject to collection and usage of personal information

We collect only the minimum information necessary to provide services according to the membership system.
Users may refuse to consent to the collection and use of personal information. Even if they refuse to provide optional information, they can still register as members and use the service normally.