Baggage Liability of compensation

AIR BUSAN has a limited liability on baggage on which the company has made either international or unintentional damage while the baggage is being transported, stored, and managed.

  • Upon AIR BUSAN’s limited liability on the checked baggage, if application of the Warsaw Convention is effected, maximum compensation for lost or damaged baggage is 250 France (US$20) per 1kg/2lbs (or the equivalent). If application of the Montreal Convention is effected, each passenger is entitled to 1,131 SDR (special drawing rights).
    Exceptionally, if a larger value has been finalized and Ad Valorem duties paid beforehand, AIR BUSAN is responsible for compensation of the reported value.
Damage to baggage should be notified within 7 days from the date it was received. Upon delay or loss of baggage, passenger should notify the airline by a written form within 21 days from the date it was checked in.

However, the following cases will be excluded from or limited in the compensation in accordance with the terms of carriage depending on destination.

  • In case where the company can prove that it has taken necessary actions to prevent the damage, or it could take no action due to uncontrollable reasons.
  • When damages are the result of accidents or mistakes made by passengers
  • Damaged from over-weight or over-packing (including contents associated with damages and loss)
  • Destruction of the lock that occurred during security check or damage to the film by X-ray screening
  • Damage or Loss of additional accessory including minor scratches, stains, that may occur during the course of routine handling. (In addition, additional accessories on baggage, locks or straps can be damaged or loss, please remove them before baggage consignment.)
  • Goods for which transportation as checked baggage is prohibited as follows, and which shall be transported as carry-on baggage
    • Fragile items, perishable goods or musical instruments not in the hard case
    • Expensive personal electronic devices or data such as health-related medicines, notebook computers, mobile phones, camcorders, MP3 etc.
    • Precious objects difficult to determinate the price such as cash, jewels or precious metals, securities, contracts, documents, passports, ID cards, samples and valuable antiques.
Compensation Criteria
  • Limited compensation of the checked baggage is USD 20 / kg or 1,131 SDR per each passenger depending on an applicable convention for the passenger's flight.
  • However, if a larger value has been finalized and Ad Valorem duties paid beforehand, the compensation matches the reported value. If the excess baggage fare has been paid, the compensation depends on the weight paid by the fare.
Compensation Criteria by Type
  • Limited compensation of the checked baggage is USD 20 / kg or 1,131 SDR per each passenger depending on an applicable convention for the passenger's flight.
  • However, if a larger value has been finalized and Ad Valorem duties paid beforehand, the compensation matches the reported value. If the excess baggage fare has been paid, the compensation depends on the weight paid by the fare.
1. Lost and Stolen
  • AIR BUSAN’s responsibility for the accident of checked baggage is USD20/kg or 1,131 SDR per each passenger depending on the pursuant to the Convention.
    However, if a larger value has been finalized and Ad Valorem duties paid beforehand, the compensation matches the reported value. If the excess baggage fare has been paid, the compensation depends on the weight paid by the fare.
  • Lower compensation shall be paid between the amounts by weight (USD 20/kg) and the actual damage.
  • Weight written on the passenger’s ticket shall be used for the compensation, or the recorded weight on the Bag Tag shall be used for the compensation if the tag is Auto Bag Tag.
  • If there is no weight written on the ticket or impossible to calculate the weight due to loss of baggage, the weight shall be calculated based on passenger’s declaration form in accordance with the Table of Weight established by IATA.
  • Partial loss shall be paid the lower between the amounts by the weight, which is calculated by deducting the delivered baggage weight from the actual stolen baggage weight, and the amounts of compensation claim.
2. Breakage and Damage - Repair
  • Repairs and Wet damage will be reimbursed based on receipts.
  • Cash compensation (If it is impossible to repair baggage)
    Upon the compensation for broken and damaged baggage, limited liability will be applied in accordance with the contracted Convention.
3. Delay
  • Upon the passenger’s request, if the baggage is delayed, he/she shall be paid Daily Necessity Fee once.
    However, it will be exceptional if the baggage delivery delay is caused by replaced baggage with other passengers. Paid Daily Necessity Fee shall be deducted from the total compensation if baggage is proved to be lost or stolen.
    It may be refused to pay Daily Necessity Fee if the passenger is the resident at the arrival.
  • Passengers who live at the destination city may be excluded when handing out payment for daily necessity fee.