Wheelchair rental

• Free wheelchairs are available to customers who are not comfortable walking.
• When renting a wheelchair, assistance from a companion is required to board.
• Customers requiring wheelchair rental services are requested to make a reservation in advance through the reservation center (1666-3060).
  However, priority is given to rentals in the order of advance reservation applications, and service may not be available if requested on-site at the airport on the day of departure.
• Customers receiving wheelchair service are requested to arrive at the check-in counter earlier to account for the service request time and travel time within the airport.
  (1 hour before domestic departure and 2 hours before international departure)
• Priority seat pre-assignment service for the disabled
  Customers with disabilities or those with physical disabilities can apply for priority seats through the reservation center by 6:00 PM the day before departure or at airport check-in on the day of departure.
• However, if the seat is already occupied by another passenger with disabilities, it cannot be assigned.
• Aircraft types and schedules are subject to change without prior notice, in which case designated seats for passengers with disabilities may be changed.
• Depending on airport circumstances, if you board using a remote apron instead of a boarding bridge, you will be served by bus.
• If it is difficult to use the lift car at the remote apron, the staff will help you get on board with your consent.

Customer using own wheelchair

• You can use your own wheelchair to the boarding gate, and the wheelchair will be loaded into luggage compartment.
• Assistance with wheelchair boarding for a companion is required at the departure and arrival airports.
• For electric wheelchairs, Airbusan airline's prior approval is required.
  Please contact our reservation center (1666-3060) to check the exact battery capacity and its carry-in availability.
• Customers receiving wheelchair service are requested to arrive at the check-in counter earlier to account for the service request time and travel time within the airport.
  (1 hour before domestic departure and 2 hours before international departure)
• Priority seat pre-assignment service for the disabled
  Customers with disabilities or those with physical disabilities can apply for priority seats through the reservation center by 6:00 PM the day before departure or at airport check-in on the day of departure.
• However, if the seat is already occupied by another passenger with disabilities, it cannot be assigned.
• Aircraft types and schedules are subject to change without prior notice, and in such cases, designated seats for passengers with disabilities may be changed.
• Depending on airport circumstances, if you board using a remote apron instead of a boarding bridge, you will be served by bus.
• If it is difficult to use the lift car at the remote apron, the staff will help you get on board with your consent.

Instructions for using wheelchairs on board

• Equipped with a dedicated wheelchair onboard the aircraft
• For passengers who require a wheelchair for transportation on board, please apply for use of a wheelchair exclusively for the cabin at the Air Busan Customer Center or check-in counter.

Communication Card (AAC Card)

In-flight Communication Card with pictorial representations for easy communication of emergency procedures, meal requests, etc., for passengers with communication difficulties.
*Download on your personal electronic device or use the AAC card provided on board

Communication Card (AAC Card)

Services for the transportation vulnerable

• Priority seat pre-assignment service for the disabled
  Passengers with disabilities or those with physical disabilities may apply for priority seats through the reservation center by 6:00 PM the day before departure or at airport check-in on the day of departure.
• However, if the seat is already occupied by another passenger with disabilities, it cannot be assigned.
• Aircraft types and schedules are subject to change without prior notice, and in such cases, designated seats for passengers with disabilities may be changed.
• Operation of dedicated counters for passengers with disabilities at major domestic airports
  We operate a dedicated counter for passengers with mobility impairments, including those with physical disabilities.
  For airports without a dedicated counter, please inquire with on-site staff.
• Priority departure service for passengers with disabilities at major airports
  You can obtain a sticker at the check-in counter to use the priority check-in service through the Airport Corporation's priority exit for passengers with disabilities. (Not available at some airports)
• Priority boarding service
  We provide priority boarding service when boarding the aircraft at the boarding gate.

※ Note

• For information on the status and usage methods of accessibility facilities for the disabled and passengers inside and outside the airport, please refer to the facility information pages on the Korea Airports Corporation website.

Go to Korea Airports Corporation