Wheelchair rental

• Free wheelchairs are available to customers who are not comfortable walking.
• Assistance from an accompanying person is required when renting a wheelchair. (However, it is provided free of charge to persons of national merit, holders of disability registration cards, or welfare cards.)
  If you require services for the entire process from departure and boarding to arrival, please request the Together Service (such as staff accompaniment and priority baggage claim).
• The number of wheelchairs is limited at each airport, so in-advance reservation is recommended.
• If you need to rent, please apply in advance through the Reservations Center (1666-3060).
• Customers with disabilities can apply for priority seating for the physically challenged through the reservation center until 6:00 PM the day before departure or during airport check-in on the day.
  However, if the seat has already been occupied by another transportation-disadvantaged person, it may not be assigned.
  Please prepare supporting documents to prove that you are a transportation disadvantaged person.
• Depending on airport circumstances, if you board using a remote apron instead of a boarding bridge, you will be served by bus.
• If it is difficult to use the lift car at the remote apron, the staff will help you get on board with your consent.

Customer using own wheelchair

• You can use your own wheelchair to the boarding gate, and the wheelchair will be loaded into luggage compartment.
• Assistance with wheelchair boarding for a companion is required at the departure and arrival airports. (However, this service is provided free of charge to persons of national merit, holders of disability registration cards, or welfare cards.)
  If you require services for the entire process from departure and boarding to arrival, please request the Together Service (such as staff accompaniment or priority baggage claim).
• For electric wheelchairs, Airbusan airline's prior approval is required.
  Please contact our reservation center (1666-3060) to check the exact battery capacity and its carry-in availability.
• If you are receiving wheelchair service, please arrive at the check-in counter early, considering the time to apply for service. (1 hour before domestic departure and 2 hours before international departure)
• Depending on airport circumstances, if you board using a remote apron instead of a boarding bridge, you will be served by bus.
• If it is difficult to use the lift car at the remote apron, the staff will help you get on board with your consent.

Instructions for using wheelchairs on board

• Equipped with a dedicated wheelchair onboard the aircraft
• For passengers who require a wheelchair for transportation on board, please apply for use of a wheelchair exclusively for the cabin at the Air Busan Customer Center or check-in counter.

Communication Card (AAC Card)

In-flight Communication Card with pictorial representations for easy communication of emergency procedures, meal requests, etc., for passengers with communication difficulties.
*Download on your personal electronic device or use the AAC card provided on board

Communication Card (AAC Card)